PCDC Version 8.5 Certification PEGAPCDC85V1 Study Guides | Killtest
Jun 25,2021
PEGAPCDC85V1 exam is one related test for PCDC Version 8.5 certification, which is for professionals participating in the design and development of a Pega Decision Management or a Customer Decision Hub solution. PCDC Version 8.5 Certification PEGAPCDC85V1 study guides from Killtest contain 60 Q&As, which will be your helper to prepare for this Pega Certified Decisioning Consultant (PCDC) version 8.5 exam. If you decide to take Pegaystems PEGAPCDC85V1 exam, you need to study the following PCDC Version 8.5 certification PEGAPCDC85V1 exam information.
PCDC Version 8.5 Certification PEGAPCDC85V1 Exam
The PCDC Version 8.5 PEGAPCDC85V1 exam includes multiple choice, scenario, and drag/drop questions. If multiple answers are required, the text states how many responses are needed. There are 60 questions in real Pega Certified Decisioning Consultant (PCDC) version 8.5 PEGAPCDC85V1 exam, and you have 1 hour 30 minutes to complete all the questions. The required passing score of PCDC Version 8.5 PEGAPCDC85V1 exam is 70%. The test language is English.
Pegasystems PEGAPCDC85V1 Exam Topics
List Pega Certified Decisioning Consultant (PCDC) version 8.5 PEGAPCDC85V1 exam topics below.
Next-Best-Action concepts (12%)
One-to-one customer engagement
Optimize the customer value in the contact center
Essentials of always-on outbound
Define the starting population
Actions and treatments (15%)
Define and manage customer actions
Present a single offer on the web
Define an action for outbound
Engagement policies (12%)
Define customer engagement policies
Create an engagement strategy
Contact policy and volume constraints (18%)
Avoid overexposure of actions
Avoid overexposure of actions on outbound
Limit action volume on outbound
Add more tracking time periods for contact policies
AI and Arbitration (8%)
Action arbitration
Action prioritization with AI
Prioritize actions with business levers
Channels (10%)
Real-time containers
Create a real-time container
Send offer emails
Share action details with third-party distributors
Decision strategies (25%)
Create and understand decision strategies
Create engagement strategies using customer credit score
Create eligibility rules using customer risk segments
Cannot decide to purchase PCDC Version 8.5 Certification PEGAPCDC85V1 study guides or not? Share some Pega Certified Decisioning Consultant (PCDC) version 8.5 PEGAPCDC85V1 exam demo questions and answers below.
U+ Bank, a retail bank, wants to send promotional emails related to credit card offers to their qualified customers. The business intends to use the same action flow template with the desired flow pattern for all the credit card actions. What do you configure to implement this requirement?
A. Output template
B. Dynamic template
C. File template
D. Email treatment
Answer: B
U+ Bank has recently introduced a few mortgage offers that are presented to qualified customers on its website. The business now wants to prevent offer overexposure, as overexposure negatively impacts the customer experience. Select the correct suppression rule for the requirement: If a customer is presented on the website with the same offer five times in the last 14 days, do not show the same offer to that customer for the next 10 days.
A. Suppress an action for 10 days if there are five impressions for any channel in the last 14 days
B. Suppress a group of actions for 10 days if there are five impressions for any channel in the last 10 days
C. Suppress an action for 10 days if there are five impressions for web channel in the last 14 days
D. Suppress an action for 14 days if there are five rejects for web channel in the last 10 days
Answer: C
Myco, a telecom company, uses Pega Customer Decision Hub? to present offers to qualified customers. The business recently decided to send offer messages through the email channel. The Design department has designed an email treatment which includes dynamic placeholders. As a decisioning consultant, what do you use in order to test the visualization and the rendering of the email content, including replacing of the placeholders with customer information?
A. a list of customer email addresses from the Test Message tab
B. schedule an outbound run with a limited number of customers
C. preview section from the email content editor
D. a seed list from the Test Message tab
Answer: D
U+ Bank uses Pega Customer Decision Hub? to display an offer to its customers on the U+ Bank website. The bank wants to ensure that Silver credit cards are not offered to customers under 27 years of age. They also want to ensure that Platinum cards are offered only to customers who had a positive balance in the last year. What do you configure in the Next-Best-Action Designer to achieve this outcome?
A. Engagement policies
B. Contact policy rules
C. Customer segments
D. Arbitration rules
Answer: C
U+ Bank, a retail bank, presents various credit card offers to its customers on its website. The bank uses artificial intelligence (AI) to prioritize the offers based on customer behavior. Since introducing the Gold credit card offer, the offer click through rate propensity has increased to 0.83.What does the increase in the propensity value most likely indicate?
A. Similar customers have ignored the offer.
B. Similar customers have shown interest in the offer.
C. Similar customers have rejected the offer.
D. Similar customers have purchased other offers.
Answer: D